Our Design and Development Process
Keeping It Simple
management system can be kept simple without sacrificing effectiveness and efficiency. Most of our competitors have not learned
that lesson. Some overcomplicate the systems they design in order to justify overpricing. Some over complicate the systems
they design to hide their own lack of understanding of your business. Del Straight guarantees the simplest most
effective quality management system custom-designed for your business. After all, We’ve been doing this
for over 32 years.
with What You Have
Most businesses have a system in place. It may not
be the most efficient and effective system and it may not fully comply with requirements, but it will have good aspects that
should be retained and used in your quality management system design. Del Straight does not do cookie-cutter quality
management systems. We consider your product or service, your existing practices and your management style when we custom
design your quality management system.
Build on What You Have
Once your existing practices are defined,
we analyze them to determine if improvements can be suggested. In addition, where adjustments or additions are needed
to bring the system into compliance, we determine the best course to build on what you already have, even if we have to start
from scratch. Del Straight considers effectiveness and efficiency to be the primary goals. Compliance is easy
when effectiveness and efficiency have been properly addressed. An effective and efficient quality management system
is one you will want to use because it benefits your business without increasing costs.
Design the System
with the information we need, we can now prepare all of the necessary documentation. Documentation can be hard copy
or electronic depending on your operational style. We keep the paperwork to a minimum. Many of our competitors
seem to think the paperwork is the most important part. Del Straight believes that paperwork must add value or it is
We train as we go. By the time we reach this point
there are only a few details left to cover. However, we will discuss the entire system with key management people and
ensure you know how to follow the system we designed together. Del Straight provides continued assistance during the
implementation process. Unlike some of our competitors, we do not just hand you a book and say “follow this”.